Terms and Conditions.
Application of Terms
Forge Conducting Limited terms and conditions apply to all enrolments for our online courses.
Please note that enrolling in one of our online courses creates a contract with Forge Conducting Limited, company number 16556621, registered in England and Wales. The law of the United Kingdom will have jurisdiction over all contractual matters relating to our online courses.
The Start of the Contract
In these terms and conditions, Forge Conducting Limited will be referred to as “Forge”.
Upon email receipt of the Student’s confirmation of enrolment, a legally binding enrolment contract is enacted between the Student and Forge. The Student will be deemed to have received the Confirmation of Enrolment on the date on which the email attaching it is sent, if sent on a working day before 5pm. If sent after 5pm or on a non-working day, it will be deemed received the next working day.
It is the Student’s responsibility to ensure they have access to high-speed internet for the duration of the course.
Course Requirements
All Students are required to have access to Zoom, and a computer that supports these programs for the entire course duration, including outside of class hours.
Course Fees
All deposits must be paid via our website, which uses Stripe to process payments. Payment thereafter may be made in full or in instalments by bank transfer or via the monthly link emailed to you each month. Upon enrolment, Forge’s Finance Team can clarify any payment queries.
The Student will receive a welcome email from the Forge Finance Team before the course starts, confirming the amounts and due dates of course payments.
Course fees must be paid according to the selected payment plan. Students will receive updated account statements with every payment received.
Late monthly payments will result in temporary suspension of access to Forge’s learning environments.
Any additional bank charges resulting from the Student’s payment method are the Student’s responsibility.
Students will not gain access to Forge’s learning platforms until their first course fee instalment has been received.
Additional Costs
Students are responsible for covering any additional costs for required equipment or resources.
Refund Policy
Cancellation within 14 Days of Enrolment
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Before course start: Full refund of all fees paid.
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After course start: Full refund minus a £250 administration fee.
Cancellation After 14 Days of Enrolment
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Full refund minus a £250 administration fee.
Withdrawal by the Student
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Students are liable for course fees on a time basis up to the halfway point of the course.
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After the halfway point, the full course fee is payable.
Example 1:
Course fee: £4,000 for a 30-week course. Fee paid upfront.
Student withdraws after week 9 → liability: £1,200 + £250 admin fee.
Already paid: £4,000 → Refund due: £2550.
Example 2:
Course fee: £4,000. Fee paid upfront.
Student withdraws after week 15 → liability: Full £4,000.
Already paid: £4,000 → Refund due: £0
Withdrawal Policy
Students must arrange a Zoom meeting with the Directors of Forge (Greg Beardsell & Tori Longdon) before submitting a written withdrawal request.
Withdrawals must be submitted in writing to the Directors. You are not officially withdrawn until Forge acknowledges your request in writing.
Cancellation by Forge
Forge reserves the right to cancel courses at any time before the start date. In such cases, a full refund of fees will be issued.
Forge is not liable for any additional losses, damages, or compensation resulting from cancellation.
Refunds of international payments may incur administrative fees and are subject to exchange rate fluctuations. Forge accepts no liability for such variances.
Forge reserves the right to refuse or cancel an enrolment and terminate the enrolment agreement if:
a) Fees are not paid on time.
b) The student’s English is insufficient to understand course content.
c) Attendance falls below 75% in any month without prior approval.
d) The student’s internet connection, digital setup, or computer literacy is inadequate.
e) The student commits serious or repeated breaches of Forge’s Terms & Conditions or Student Code of Conduct. The Student Code of Conduct can be viewed here.
In all such cases, full course fees remain payable.
Attendance & Punctuality Policy
Students must attend at least 75% of classes to receive a participation certificate and Mentor reference.
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30-week course: Max 8 missed days
Valid sick days supported by a doctor’s certificate do not affect attendance. Extended illness must be discussed with Forge’s Directors.
Punctuality:
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Arrivals later than 30 minutes count as a full missed class.
Students must proactively communicate any attendance issues. Those at risk of failing due to poor attendance will receive formal written warnings.
General
Students must notify Forge (via [email protected]) of any changes to personal information, including contact details and address.
License Agreement
Any work created by students while studying at Forge may be reproduced by Forge for global promotional use - including recordings of rehearsal reviews and seminars, or any other material related to their Forge course.
By enrolling, the student grants Forge a non-exclusive license to use their work, with or without attribution.
To opt out of this license, contact [email protected].
Data Protection
Forge Conducting Limited is registered with the U.K. Information Commissioner’s Office and complies fully with the General Data Protection Regulation (GDPR).
Copyright
All content—documents, software, designs, publications, processes, etc.—provided by or described on this site is the property of Forge Conducting Limited (unless otherwise stated) and is protected by U.K. and international copyright laws.
Users may not copy, store, distribute, modify, or otherwise exploit any part of the Site or its content without Forge’s prior written permission.
Users may print or save one copy of any page or document for personal use only.
